Loudoun Water

Loudoun Water Providing water and wastewater services to residents of unincorporated areas of Loudoun County for more than 50 years. In May of 1959, the Loudoun County Board of Supervisors created Loudoun County Sanitation Authority, doing business as Loudoun Water, by a resolution, through the Water and Waste Authorities Act, for the sole purpose of providing water and wastewater service to residents of the unincorporated areas of Loudoun County.

These areas are generally the communities east of Route 15 and some communities south of Route 50 to the County line. Loudoun Water is a political subdivision of the State, just like a Town or a County. All income is received either as user fees from customers or as availability fees from developers. User fees pay for operating expenses. Availability fees pay for capital improvements. Loudoun Water receives no tax money. This page is monitored Monday - Friday, 8:00 a.m. - 4:30 p.m. In the event of an after-hours emergency requiring immediate assistance, please call our after hours staff at 571.291.7878.

Operating as usual

Are you experiencing a financial hardship due to COVID-19? You're not alone. Loudoun Water can help you explore options ...
05/04/2021

Are you experiencing a financial hardship due to COVID-19? You're not alone. Loudoun Water can help you explore options for paying your bill. We have more information on our website: https://bit.ly/34TPtyB

Our Customer Relations team is always available and happy to help. You can give them a call at 571-291-7880.

Are you experiencing a financial hardship due to COVID-19? You're not alone. Loudoun Water can help you explore options for paying your bill. We have more information on our website: https://bit.ly/34TPtyB

Our Customer Relations team is always available and happy to help. You can give them a call at 571-291-7880.

Have you ever stopped to think about what it takes to deliver safe drinking water every time you turn on the tap? During...
05/03/2021

Have you ever stopped to think about what it takes to deliver safe drinking water every time you turn on the tap? During #DrinkingWaterWeek, we encourage you to learn about the infrastructure your utility maintains to ensure your water is #ThereWhenYouNeedIt.

At Loudoun Water, we have more than 300 staff members who fulfill all kinds of roles to ensure the water keeps flowing! Everyone from our plant operators and our IT staff to our line crews and engineers is critical to the success of our organization.

Have you ever stopped to think about what it takes to deliver safe drinking water every time you turn on the tap? During #DrinkingWaterWeek, we encourage you to learn about the infrastructure your utility maintains to ensure your water is #ThereWhenYouNeedIt.

At Loudoun Water, we have more than 300 staff members who fulfill all kinds of roles to ensure the water keeps flowing! Everyone from our plant operators and our IT staff to our line crews and engineers is critical to the success of our organization.

Sunday, May 2, 2021 marks the 13th anniversary of the first Broad Run Water Reclamation Facility (BRWRF) effluent! The B...
04/30/2021

Sunday, May 2, 2021 marks the 13th anniversary of the first Broad Run Water Reclamation Facility (BRWRF) effluent! The BRWRF was first opened in 2008 and currently treats about 8 million gallons per day (MGD) of sewage with a total current capacity of 10 MGD. Of the 4 MGD that is currently treated, about 1 MGD is distributed back to Loudoun Water customers as reclaimed water.

We are so grateful for our dedicated staff who keep this facility running 24/7!

Sunday, May 2, 2021 marks the 13th anniversary of the first Broad Run Water Reclamation Facility (BRWRF) effluent! The BRWRF was first opened in 2008 and currently treats about 8 million gallons per day (MGD) of sewage with a total current capacity of 10 MGD. Of the 4 MGD that is currently treated, about 1 MGD is distributed back to Loudoun Water customers as reclaimed water.

We are so grateful for our dedicated staff who keep this facility running 24/7!

Technology, flexibility and our regular community partners allowed Loudoun Water's outreach program to be able to succes...
04/28/2021
Loudoun Water fasts forwards education and outreach efforts during COVID-19

Technology, flexibility and our regular community partners allowed Loudoun Water's outreach program to be able to successfully adapt over the last year. Thank you to the Virginia Biosolids Council for featuring our education and outreach efforts!

Interested in learning more about our education and outreach opportunities? Visit our website: https://www.loudounwater.org/community

Posted: 4-21-2021 Engaging with schools and members of the community during the COVID-19 pandemic has presented Loudoun Water with opportunities to fast forward its outreach efforts. Loudoun Water has taken advantage of the opportunity to present virtual tours and highlight many assets such as the A...

Don't forget that this Saturday, April 24, 2021 is National Prescription Drug Take Back Day! This is a great event and h...
04/23/2021

Don't forget that this Saturday, April 24, 2021 is National Prescription Drug Take Back Day! This is a great event and helps to keep medications out of our sewers and waterways. Check out the Loudoun County Sheriff's Office's post below for the Loudoun locations.

Stop by this Saturday from 10 am - 2 pm and drop off your unused and unwanted medications.

At last October's event, #Loudoun residents dropped off over 1400 pounds of medications to be disposed of!

#DEATakeBackDay

Happy Earth Day! One of the things we often talk to students about is that less than one percent of all the water on Ear...
04/22/2021

Happy Earth Day! One of the things we often talk to students about is that less than one percent of all the water on Earth is freshwater available for human consumption. So out of ALL the water on earth - every stream, river, lake and ocean - only one percent is suitable to drinking! That's why we love to share facts about wise water use, protecting our waterways and reducing excess water waste. Water is a precious and valuable resource!

We have some special facts and information on what your family can to do celebrate our Earth's water today on our blog: https://bit.ly/3xiEbAw

Happy Earth Day! One of the things we often talk to students about is that less than one percent of all the water on Earth is freshwater available for human consumption. So out of ALL the water on earth - every stream, river, lake and ocean - only one percent is suitable to drinking! That's why we love to share facts about wise water use, protecting our waterways and reducing excess water waste. Water is a precious and valuable resource!

We have some special facts and information on what your family can to do celebrate our Earth's water today on our blog: https://bit.ly/3xiEbAw

Help keep these items out of our sewers and waterways by bringing them to the Household Hazardous Waste event this weeke...
04/20/2021
Household Hazardous Waste | Loudoun County, VA - Official Website

Help keep these items out of our sewers and waterways by bringing them to the Household Hazardous Waste event this weekend. It's a great way to help keep our waterways safe and clean for all!

Loudoun County conducts several Household Hazardous Waste (HHW) collection events throughout the year to collect used and unwanted household hazardous materials such as gasoline and household chemicals. For these events, a special contractor comes to the county to accept and package the waste for sh...

April is National Safe Digging Month! Whether your project is big or small, it's important to remember to always call VA...
04/15/2021

April is National Safe Digging Month! Whether your project is big or small, it's important to remember to always call VA 811 before you start any digging on your property. Always play it safe: call or click before you dig! Learn more at: https://bit.ly/3sf7hNC

April is National Safe Digging Month! Whether your project is big or small, it's important to remember to always call VA 811 before you start any digging on your property. Always play it safe: call or click before you dig! Learn more at: https://bit.ly/3sf7hNC

Nine times out of 10, a leaky toilet is caused by a faulty toilet flapper. The good news is that a toilet flapper is ver...
04/07/2021

Nine times out of 10, a leaky toilet is caused by a faulty toilet flapper. The good news is that a toilet flapper is very easy to repair! We have detailed instructions on our website for you to learn how to spot and fix a toilet leak: http://bit.ly/1Uixffx

Nine times out of 10, a leaky toilet is caused by a faulty toilet flapper. The good news is that a toilet flapper is very easy to repair! We have detailed instructions on our website for you to learn how to spot and fix a toilet leak: http://bit.ly/1Uixffx

Each year Loudoun Water publishes a drinking water quality report for the previous year. The report is designed so that ...
04/05/2021

Each year Loudoun Water publishes a drinking water quality report for the previous year. The report is designed so that residents can clearly understand what's in the drinking water. The report for year ending 2020 is available here: http://bit.ly/291hSru

Each year Loudoun Water publishes a drinking water quality report for the previous year. The report is designed so that residents can clearly understand what's in the drinking water. The report for year ending 2020 is available here: http://bit.ly/291hSru

It's hydrant flushing time and the most frequent question we get is...What's that taste?During Spring flushing, some cus...
04/02/2021

It's hydrant flushing time and the most frequent question we get is...What's that taste?

During Spring flushing, some customers may notice a more pronounced chlorine taste or odor in the water. Fairfax Water (our wholesale water provider) temporarily switch from chloramines to free chlorine during each spring. Loudoun Water also switches from chloramines to free chlorine during each spring.

Free chlorine serves as an aggressive disinfectant that aids in the disinfection of the flushed water mains. Filling a pitcher with water and placing it in the refrigerator will help to alleviate the chlorine taste. After springtime flushing is complete, Fairfax Water and Loudoun Water will switch the disinfectant back to chloramines. This is standard practice for many water utility systems throughout the United States.

Learn more about our annual hydrant flushing program: https://bit.ly/2QZRRjo

It's hydrant flushing time and the most frequent question we get is...What's that taste?

During Spring flushing, some customers may notice a more pronounced chlorine taste or odor in the water. Fairfax Water (our wholesale water provider) temporarily switch from chloramines to free chlorine during each spring. Loudoun Water also switches from chloramines to free chlorine during each spring.

Free chlorine serves as an aggressive disinfectant that aids in the disinfection of the flushed water mains. Filling a pitcher with water and placing it in the refrigerator will help to alleviate the chlorine taste. After springtime flushing is complete, Fairfax Water and Loudoun Water will switch the disinfectant back to chloramines. This is standard practice for many water utility systems throughout the United States.

Learn more about our annual hydrant flushing program: https://bit.ly/2QZRRjo

An underground utility is damaged once every six minutes because someone didn't call 811 - make sure you call 811 before...
04/01/2021

An underground utility is damaged once every six minutes because someone didn't call 811 - make sure you call 811 before you dig!

This also helps prevent structures like fences and decks from being built in spots that prevent our staff from accessing our meters. For more information: http://bit.ly/1RSVz4q

An underground utility is damaged once every six minutes because someone didn't call 811 - make sure you call 811 before you dig!

This also helps prevent structures like fences and decks from being built in spots that prevent our staff from accessing our meters. For more information: http://bit.ly/1RSVz4q

In all we do at Loudoun Water, we remain good custodians of precious water resources and of our environment. We promote ...
03/29/2021

In all we do at Loudoun Water, we remain good custodians of precious water resources and of our environment. We promote source water protection and educate our customers on the value of water. We are proud be a leader in the growing and thriving community that we serve. We are currently hiring for the following positions:

- Infiltration and Inflow Supervisor
- Project Engineer, Capital Design
- Water Treatment Plant Operator
- Water Quality Technician

Learn more and apply on our website: http://bit.ly/2jh9QMh

In all we do at Loudoun Water, we remain good custodians of precious water resources and of our environment. We promote source water protection and educate our customers on the value of water. We are proud be a leader in the growing and thriving community that we serve. We are currently hiring for the following positions:

- Infiltration and Inflow Supervisor
- Project Engineer, Capital Design
- Water Treatment Plant Operator
- Water Quality Technician

Learn more and apply on our website: http://bit.ly/2jh9QMh

Our Customer Relations team is here for questions about your water bill or any of the services we provide.
03/24/2021

Our Customer Relations team is here for questions about your water bill or any of the services we provide.

Our Customer Relations team is here for questions about your water bill or any of the services we provide.

Water means different things to different people. What does water mean to you?How is water important to your home and fa...
03/22/2021

Water means different things to different people. What does water mean to you?

How is water important to your home and family life, your livelihood, your cultural practices, your wellbeing, your local environment? By sharing - and celebrating - all the different ways water benefits our lives, we can value water properly and safeguard it effectively for everyone.

Tell us your stories, thoughts and feelings about water!

Water means different things to different people. What does water mean to you?

How is water important to your home and family life, your livelihood, your cultural practices, your wellbeing, your local environment? By sharing - and celebrating - all the different ways water benefits our lives, we can value water properly and safeguard it effectively for everyone.

Tell us your stories, thoughts and feelings about water!

It's that time of year again – starting next week our crews will begin our annual hydrant flushing program. This is stan...
03/17/2021

It's that time of year again – starting next week our crews will begin our annual hydrant flushing program. This is standard practice for many water utility systems throughout the United States. Hydrant flushing has several benefits including clearing sediment from the lines, giving crews a chance to monitor our system, and ensuring high standards of water quality.

For the safety of our employees, we ask that you help them to practice safe social distancing and do not approach them while they are working.

If you have any questions or concerns about flushing or the crews in your area, please contact our Customer Relations department at 571-291-7880 and they will be happy to assist you. More information is available on our website: https://bit.ly/33ylRoF

It's that time of year again – starting next week our crews will begin our annual hydrant flushing program. This is standard practice for many water utility systems throughout the United States. Hydrant flushing has several benefits including clearing sediment from the lines, giving crews a chance to monitor our system, and ensuring high standards of water quality.

For the safety of our employees, we ask that you help them to practice safe social distancing and do not approach them while they are working.

If you have any questions or concerns about flushing or the crews in your area, please contact our Customer Relations department at 571-291-7880 and they will be happy to assist you. More information is available on our website: https://bit.ly/33ylRoF

Do you hear your toilet running sometimes? It might be time to replace your flapper! Check out this great tutorial from ...
03/16/2021
Replace Your Leaky Toilet Flapper - WaterSense Bath Hack #3

Do you hear your toilet running sometimes? It might be time to replace your flapper! Check out this great tutorial from EPA WaterSense that walks you step-by-step through the process. It's quick and relatively easy! #FixALeakWeek

NOTE: This video only contains music and does not have captions.It doesn’t have to be hard to get your better bathroom. Sometimes a little change can lead t...

It's #FixaLeak Week! Fixing simple water leaks is a win in more ways than one:- Saves water, a precious natural resource...
03/15/2021

It's #FixaLeak Week! Fixing simple water leaks is a win in more ways than one:
- Saves water, a precious natural resource
- Conserves energy by lowering demand on water treatment centers
- Helps prevent unnecessarily high bills
Learn more at on the EPA WaterSense's website: https://bit.ly/2Q9DqZB

It's #FixaLeak Week! Fixing simple water leaks is a win in more ways than one:
- Saves water, a precious natural resource
- Conserves energy by lowering demand on water treatment centers
- Helps prevent unnecessarily high bills
Learn more at on the EPA WaterSense's website: https://bit.ly/2Q9DqZB

Happy National Girl Scouts Day! At Loudoun Water, we love the scouting groups that come pay a visit to learn more about ...
03/12/2021

Happy National Girl Scouts Day! At Loudoun Water, we love the scouting groups that come pay a visit to learn more about water and their community. These young people are always so inquisitive and ready to learn!

Interested in learning how your troop can come to visit? http://bit.ly/2OBbYP8

Happy National Girl Scouts Day! At Loudoun Water, we love the scouting groups that come pay a visit to learn more about water and their community. These young people are always so inquisitive and ready to learn!

Interested in learning how your troop can come to visit? http://bit.ly/2OBbYP8

The combination of freezing temperatures and snow plows can sometimes lead to water meter crock damage. Now that the sno...
03/02/2021

The combination of freezing temperatures and snow plows can sometimes lead to water meter crock damage. Now that the snow has melted, take a quick look around and please report any issues.

Water meter crocks are typically located near the curb in your front yard and are labeled "Water" or "Loudoun Water." Common issues that should be reported include: crock is too high and a potential tripping hazard; crock is sinking; lid and/or cap is damaged or missing; or crock is visibly damaged or cracked in any way. Fill out our Contact Us form to report any issues:http://bit.ly/2D4eRT7

The combination of freezing temperatures and snow plows can sometimes lead to water meter crock damage. Now that the snow has melted, take a quick look around and please report any issues.

Water meter crocks are typically located near the curb in your front yard and are labeled "Water" or "Loudoun Water." Common issues that should be reported include: crock is too high and a potential tripping hazard; crock is sinking; lid and/or cap is damaged or missing; or crock is visibly damaged or cracked in any way. Fill out our Contact Us form to report any issues:http://bit.ly/2D4eRT7

02/20/2021

How're you celebrating Love Your Pet Day? Why not start your day with a large glass of tap water? It's an easy thing to do to boost your concentration, combat tiredness and improve digestion. :)

Make sure your furry friends hydrate too! Just maybe not from your own glass.

#LoveYourPetDay

Cold temperatures are still expected over the weekend. Don't forget to keep those faucets dripping when the temps drop b...
02/19/2021

Cold temperatures are still expected over the weekend. Don't forget to keep those faucets dripping when the temps drop below freezing, especially if your home has experienced frozen pipes or meters in the past! More preventative tips are on our website: http://bit.ly/2hqYBQZ

Cold temperatures are still expected over the weekend. Don't forget to keep those faucets dripping when the temps drop below freezing, especially if your home has experienced frozen pipes or meters in the past! More preventative tips are on our website: http://bit.ly/2hqYBQZ

Address

44865 Loudoun Water Way
Ashburn, VA
20147

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+5712917880

Alerts

Be the first to know and let us send you an email when Loudoun Water posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Loudoun Water:

Videos

Nearby non profit organizations


Comments

did you guys perform some sort of water main maintenance in Sterling Park (vicinity of Maple and Lincoln) yesterday or day before? All of of my faucets were choking up air yesterday. working fine now
Why would so many people need to buy bottled water in Loudoun County? Do you guys get offended by this? 🤔😁
@loudounwater note says to call their number to pay a bill and turn my water back on. They DON'T say that number is open only during biz hours, and when I push 0 for emergency, it tells me the number isn't working and hangs up on me. Great customer service, Loudoun Water. 😡 (Not really.) What would people do in a REAL emergency????
Our water main let loose on Brighton and we lost our H20 on Brighton CT for several hours. I want to thank the crews out on the line for their door to door courtesy FYI and for fixing our water main in the elements today. We don't really realize how Blessed we are to have clean running water until it's off for a couple of hours. Thank you and God Bless.
Water shortages due to drought and rivers and bays contaminated by chemical runoff have spurred many cities to urge citizens to conserve water, cut back on chemical fertilizers and pesticides, and reduce lawn in favor of water-wise native plants.
Hey Loudoun Water! Would you be willing to help spread the word about an upcoming stream cleanup in your service area? Project Stream Clean, April 7, Sterling Park. Here's the link with info: https://m.facebook.com/story.php?story_fbid=772869159570515&id=311167295740706
Soak Up the Rain New England Webinar Series: Stormwater Standards for the Future: Environmental and Financial Benefits of Adopting Local Stormwater Regulations Wed, Mar 28, 2018 1:00 PM - 2:00 PM EDT
-Why would Loudoun County Government allow a data center in a watershed area already degraded by the Greenway toll road, massive power plant, water treatment facility, and an existing data center which also did not match zoning? Who is protecting Loudoun's water source? The County Board will be voting tonight. If you are concern, send an e-mail to your Supervisor https://goo.gl/SwcqHB
Thanks Loudoun Water for sending flowers for my husband Timothy Oden's Nanny who passed away this week, we really appreciate it!
I am closing out the account I am currently using for auto debit, but the website is not allowing me to change to the new account.