Loudoun Water

Loudoun Water Providing water and wastewater services to residents of unincorporated areas of Loudoun County for more than 50 years.

In May of 1959, the Loudoun County Board of Supervisors created Loudoun County Sanitation Authority, doing business as Loudoun Water, by a resolution, through the Water and Waste Authorities Act, for the sole purpose of providing water and wastewater service to residents of the unincorporated areas of Loudoun County. These areas are generally the communities east of Route 15 and some communities south of Route 50 to the County line. Loudoun Water is a political subdivision of the State, just like a Town or a County. All income is received either as user fees from customers or as availability fees from developers. User fees pay for operating expenses. Availability fees pay for capital improvements. Loudoun Water receives no tax money. This page is monitored Monday - Friday, 8:00 a.m. - 4:30 p.m. In the event of an after-hours emergency requiring immediate assistance, please call our after hours staff at 571.291.7878.

Mission: We provide sustainable water services to protect health, the environment and quality of life.

Operating as usual

To allow for technical upgrades, LW Connect will be unavailable from August 29-30. It will be back online on August 31. ...
08/28/2020

To allow for technical upgrades, LW Connect will be unavailable from August 29-30. It will be back online on August 31. We apologize for any inconvenience and thank you for your patience!

FAQ: Can I drink from my garden hose?Answer: We recommend you do not drink from a garden hose. Substances used in vinyl ...
08/27/2020

FAQ: Can I drink from my garden hose?

Answer: We recommend you do not drink from a garden hose. Substances used in vinyl garden hoses to keep them flexible can get into the water as it passes through the hose. These substances are not good for you or your pets.

Learn more about your drinking water: http://bit.ly/291hSru

Looking for a resource to help teach kids about the importance of protecting our pipes? Download and print our coloring ...
08/24/2020

Looking for a resource to help teach kids about the importance of protecting our pipes? Download and print our coloring sheets that are in both English and Spanish. It's a fun and relaxing activity for the entire family! Get them here: https://bit.ly/2YumNt3

What is it like to work at a water and wastewater utility? Every day is different! Our employees share a common goal of ...
08/20/2020

What is it like to work at a water and wastewater utility? Every day is different! Our employees share a common goal of providing reliable and dependable water and wastewater services while sustainably managing water resources in advocacy of health, environment and quality of life.

If you've been thinking of a change, take a look at some of our most recent openings: http://bit.ly/2xWvmAR

We hope Loudoun County Public School teachers have a good first day back for the 2020/2021 school year. Last year we par...
08/19/2020

We hope Loudoun County Public School teachers have a good first day back for the 2020/2021 school year. Last year we partnered with many schools to teach students about watersheds, engineering, wastewater and water treatment, working in a lab, and more!

We know things are going to be different this year, but we're still here and happy to help! After all, the future of water and wastewater is up to our students!

08/10/2020

Optimizing water use can prevent water waste, mold growth and unnecessarily high water bills. Be sure to turn off your system if you're getting enough water from rain. Also, water early in the morning to reduce the evaporation rate.

Get more tips: http://bit.ly/2ovQ98x

Safe digging is everyone's responsibility. Call VA811 before you dig so that underground utilities nearby can be located...
08/05/2020

Safe digging is everyone's responsibility. Call VA811 before you dig so that underground utilities nearby can be located and marked for free. Knowing what's just beneath you can help you avoid outages and injuries when completing those summer projects. Also - it's the law!

07/27/2020

Stay cool and stay hydrated today!

Information about staying safe in excessive heat is online: https://bit.ly/2Bx1QVQ

Our staff continue to practice safe social distancing. If you see them in your neighborhood and have a question about th...
07/24/2020

Our staff continue to practice safe social distancing. If you see them in your neighborhood and have a question about the work they're doing, please call us at 571-291-7880 and our Customer Relations team can speak with you.

Summer is the time of year when we see higher water consumption due to outdoor watering. Now is a good time of year to c...
07/22/2020

Summer is the time of year when we see higher water consumption due to outdoor watering. Now is a good time of year to check your irrigation settings to make sure you are watering smart. Overwatering a lawn can result in grass disease, fungus and unnecessarily high water bills.

Don't forget to drink plenty of water throughout the day and stay cool on hot days like today!
07/20/2020

Don't forget to drink plenty of water throughout the day and stay cool on hot days like today!

What's your family's watering plan this summer? Little known fact: More plants die from over-watering than from under-wa...
07/17/2020

What's your family's watering plan this summer? Little known fact: More plants die from over-watering than from under-watering. Only water when necessary to avoid grass disease, fungus and unnecessarily high water bills.

Loudoun Water does have several vacancies and is accepting applications for the following positions:- Instrumentation/Co...
07/13/2020
Career Opportunities | loudounwater.org

Loudoun Water does have several vacancies and is accepting applications for the following positions:
- Instrumentation/Control System Technician
- Utility Protection Technician
- Water Treatment Plant Operator

Learn more and apply: http://bit.ly/2jh9QMh

Thank you for your interest in employment with Loudoun Water. Due to the COVID-19 pandemic, the hiring process has been put on hold for some positions. Submitted applications will be reviewed once the hiring process resumes.

As much as 50% of the water used outside is wasted from inefficient watering methods and systems. This includes watering...
07/08/2020

As much as 50% of the water used outside is wasted from inefficient watering methods and systems. This includes watering when it's not needed, sprinkler heads that aren't positioned properly and watering during the hottest part of the day.

Check your irrigation settings to make sure you are watering smarter. Avoid overwatering which can can result in grass disease, fungus and unnecessarily high water bills.

Celebrating National Fried Chicken Day? Don't forget to put can your grease and toss it in the trash - keep it out of yo...
07/06/2020

Celebrating National Fried Chicken Day? Don't forget to put can your grease and toss it in the trash - keep it out of your drains!

Loudoun Water will be closed tomorrow, Friday, July 3rd in observation of the holiday on Saturday, July 4th. Emergencies...
07/02/2020

Loudoun Water will be closed tomorrow, Friday, July 3rd in observation of the holiday on Saturday, July 4th. Emergencies requiring immediate assistance during this time can call 571-291-7878.

Today is Drinking Water and Wastewater Professionals Appreciation Day in Virginia! Virginia's water professionals provid...
06/30/2020

Today is Drinking Water and Wastewater Professionals Appreciation Day in Virginia! Virginia's water professionals provide drinking water for 8.3 million residents and clean more than 620 mgd of wastewater.

Loudoun Water is so grateful to our staff who are dedicated to providing high-quality, life-sustaining resource for our customers. Thank you to all of plant managers, operators, laboratory staff, utility personnel, line crews, engineers, admin staff, consultants and others who make our mission possible!

Every day is a little different when you work at Loudoun Water! Right now, Loudoun Water is looking to hire the followin...
06/24/2020

Every day is a little different when you work at Loudoun Water! Right now, Loudoun Water is looking to hire the following positions:
- Field Service Representative
- Utility Protection Technician
- Instrumentation/ Control System Technician
More information is available on our website: http://bit.ly/2jh9QMh

This summer, our crews will continue to perform preventive maintenance activities that include exercising valves through...
06/23/2020

This summer, our crews will continue to perform preventive maintenance activities that include exercising valves throughout the water system. The purpose of this program is to reduce water loss, improve water quality, and ensure valve reliability. More information about the program is on our website: https://bit.ly/2B1TS70

If you see our crews performing maintenance, please do not approach them while they are working. 饾悘饾惀饾悶饾悮饾惉饾悶 饾惈饾悶饾惉饾惄饾悶饾悳饾惌 饾惉饾悮饾悷饾悶 饾惉饾惃饾悳饾悽饾悮饾惀 饾悵饾悽饾惉饾惌饾悮饾惂饾悳饾悽饾惂饾悹.

06/18/2020

Loudoun Water will be closed on Friday, June 19, 2020 and will reopen on Monday, June 22nd at 8:00 a.m. Emergencies can call 571-291-7878.

More plants die from over-watering than from under-watering. Make a watering plan for this summer so you know exactly wh...
06/17/2020

More plants die from over-watering than from under-watering. Make a watering plan for this summer so you know exactly what your yard needs. Optimizing water use can prevent unnecessarily high water bills.

Get more tips: http://bit.ly/2ovQ98x

Click below to view a map of all our current projects at Loudoun Water. You can also take a deeper dive and read up on t...
06/15/2020

Click below to view a map of all our current projects at Loudoun Water. You can also take a deeper dive and read up on the projects on our website. http://bit.ly/1Uu2ymR

Now that the weather is warming up, Loudoun Water recommends wise watering at home. Loudoun Water bills quarterly on a t...
06/12/2020

Now that the weather is warming up, Loudoun Water recommends wise watering at home. Loudoun Water bills quarterly on a tiered basis.

Take a couple hours to review your sprinkler settings to make sure you are not over watering.

Can you tell what's wrong with this picture? Check out the @EPA's website to learn about nonpoint source pollution. http...
06/10/2020

Can you tell what's wrong with this picture? Check out the @EPA's website to learn about nonpoint source pollution. https://bit.ly/30pPB7H

The Chesapeake Bay is rich in history, natural beauty and plays a role in the lives of the 18 million people! The Chesap...
06/08/2020
Attend an Event | Chesapeake Bay Program

The Chesapeake Bay is rich in history, natural beauty and plays a role in the lives of the 18 million people! The Chesapeake Bay is the largest estuary in the United States and home to a huge number of plants, animals and people.

To take part in Chesapeake Bay Awareness Week, check out the list of events that includes everything from tutorials for composting at home to learning about the wildlife found in the watershed!

Explore your connection to the Bay at an event near you. Events range from nature workshops and hikes for children and families to restoration activities like trash clean-ups and invasive plant removals.

Tomorrow is National Trails Day. Don't forget to stay hydrated this weekend, especially if you're out exploring trails!
06/05/2020

Tomorrow is National Trails Day. Don't forget to stay hydrated this weekend, especially if you're out exploring trails!

Residents with underground irrigation systems will be receiving a letter regarding their annual backflow and cross conne...
06/03/2020

Residents with underground irrigation systems will be receiving a letter regarding their annual backflow and cross connection requirements. Interested in how Loudoun Water maintains a Cross-Connection Control and Backflow Prevention Program?

Visit our website for more info: http://bit.ly/1SR3VIc

As more buildings begin to reopen, building managers should be sure to flush the pipes in order to ensure optimal water ...
05/29/2020
Flushing Guidance for Buildings After Prolonged Shutdown | loudounwater.org

As more buildings begin to reopen, building managers should be sure to flush the pipes in order to ensure optimal water quality. When buildings and business are closed for an extended period of time (e.g. one week or more) a thorough flushing process is needed to move out water that may have been sitting stagnant inside the building's plumbing.

More information is available on our website: https://bit.ly/36gEnTO

Is your facility preparing to reopen? Building managers should be sure to flush the pipes in order to ensure optimal water quality.

Loudoun Water and NOVA Parks are pleased to announce that recreational activities on Beaverdam Reservoir will re-open on...
05/26/2020

Loudoun Water and NOVA Parks are pleased to announce that recreational activities on Beaverdam Reservoir will re-open on FRIDAY, MAY 29. Reservoir and trail users should adhere to proper social distancing guidelines.

Visitors who choose to visit these facilities must adhere to the following guidelines:
路 Stay home if you are sick
路 Avoid congregating in groups
路 Maintain a 6-foot distance between others
路 Avoid touching shared surfaces
路 Take trash with you
路 Wash hands frequently
Please follow posted facility guidelines for your safety and that of park staff. Consider wearing a mask where social distancing may be difficult.

For more information, please visit our website: https://bit.ly/2LZxe0P

05/25/2020

Loudoun Water is closed today, May 25, 2020, in observance of Memorial Day. Emergencies requiring immediate assistance can call 571-291-7878.

We have a series of water-themed coloring pages for some of our younger users to enjoy. Email us a picture of your final...
05/14/2020

We have a series of water-themed coloring pages for some of our younger users to enjoy. Email us a picture of your final results to [email protected] so we can share them! Get your sheets here: https://bit.ly/2y1fTRN

It may seem early to be thinking about irrigation, but now is the perfect time to check your settings! Avoid over wateri...
05/12/2020

It may seem early to be thinking about irrigation, but now is the perfect time to check your settings! Avoid over watering, which can result in grass disease, fungus and unnecessarily high water bills. Make sure your system doesn't run when it's raining or for extended periods of time.

We have more tips on our website for how to wisely use water outside: http://bit.ly/2ovQ98x

Have you ever stopped to think about what it takes to deliver safe drinking water when you turn onthe tap? During #Drink...
05/05/2020

Have you ever stopped to think about what it takes to deliver safe drinking water when you turn on
the tap? During #DrinkingWaterWeek, Loudoun Water encourages you to learn about infrastructure needed to ensure water is #ThereWhenYouNeedIt. http://bit.ly/1Te92a3

05/04/2020

It's Drinking Water Week! You routinely drive over an intricate maze and miles of pipes underground delivering water to homes and businesses. Our GIS team put together a pretty interesting look at the growth of pipes in the Central system since Loudoun Water's inception in 1959. All of these pipes need to be monitored and maintained to make sure water is there when you need it.

Address

44865 Loudoun Water Way
Ashburn, VA
20147

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00

Telephone

+15712917880

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Comments

Why would so many people need to buy bottled water in Loudoun County? Do you guys get offended by this? 馃馃榿
@loudounwater note says to call their number to pay a bill and turn my water back on. They DON'T say that number is open only during biz hours, and when I push 0 for emergency, it tells me the number isn't working and hangs up on me. Great customer service, Loudoun Water. 馃槨 (Not really.) What would people do in a REAL emergency????
Our water main let loose on Brighton and we lost our H20 on Brighton CT for several hours. I want to thank the crews out on the line for their door to door courtesy FYI and for fixing our water main in the elements today. We don't really realize how Blessed we are to have clean running water until it's off for a couple of hours. Thank you and God Bless.
Water shortages due to drought and rivers and bays contaminated by chemical runoff have spurred many cities to urge citizens to conserve water, cut back on chemical fertilizers and pesticides, and reduce lawn in favor of water-wise native plants.
Hey Loudoun Water! Would you be willing to help spread the word about an upcoming stream cleanup in your service area? Project Stream Clean, April 7, Sterling Park. Here's the link with info: https://m.facebook.com/story.php?story_fbid=772869159570515&id=311167295740706
Soak Up the Rain New England Webinar Series: Stormwater Standards for the Future: Environmental and Financial Benefits of Adopting Local Stormwater Regulations Wed, Mar 28, 2018 1:00 PM - 2:00 PM EDT
-Why would Loudoun County Government allow a data center in a watershed area already degraded by the Greenway toll road, massive power plant, water treatment facility, and an existing data center which also did not match zoning? Who is protecting Loudoun's water source? The County Board will be voting tonight. If you are concern, send an e-mail to your Supervisor https://goo.gl/SwcqHB
Thanks Loudoun Water for sending flowers for my husband Timothy Oden's Nanny who passed away this week, we really appreciate it!
I am closing out the account I am currently using for auto debit, but the website is not allowing me to change to the new account.