New York's Public Utility Law Project

New York's Public Utility Law Project The Public Utility Law Project of New York advocates on behalf of residential energy and telecom consumers, with an emphasis on those with low and fixed incomes. Whether you own or rent your residence, utility services are an essential part of your home.
Whether you own or rent your residence, utility services are an essential part of your home. From keeping the lights on and keeping your home warm in the winter to having access to telecommunications services—these services are accessed by millions of New Yorkers each year. For low-income consumers, dealing with utility companies can be a daunting task. These utility consumers often need an advocate in their corner and sometimes even legal representation to ensure fair and affordable access to service. That’s where New York’s Utility Project steps in - making sure consumers are not alone dealing with common problems like getting service, preventing shutoffs, filing complaints, finding energy efficiency programs, and applying for assistance with utility bills. The Public Utility Law Project of New York, Inc. is a 501c3 nonprofit organization that has been advocating for universal service, affordability, and customer protection for New York State utility consumers since 1981. Mission Statement Our mission is to educate the public about its legal rights as utility consumers; engage in research and advocacy; and provide legal representation for low-income utility consumers in electric, natural gas, telephone, and other utility related matters. We also publish a utility law manual as a guide for advocates on utility and energy law issues, and conduct training on preventing utility terminations and the rights of utility consumers

A final reminder that TODAY is the last day to apply for the COVID-19 Rent Relief Program! For more information, visit: ...
07/30/2020
COVID Rent Relief Program

A final reminder that TODAY is the last day to apply for the COVID-19 Rent Relief Program! For more information, visit: https://hcr.ny.gov/rrp

Please note the application period will be open through July 30. This program is not providing assistance on a first come, first served basis. More information

We apologize for re-sharing. We were misinformed on the date that the COVID-19 Rent Relief Program ends. The application...
07/29/2020

We apologize for re-sharing. We were misinformed on the date that the COVID-19 Rent Relief Program ends.

The application period closes TOMORROW, July 30, 2020. Please help get the word out!

There is only one more week to apply for this program. If your income has been affected by COVID-19 and you are struggli...
07/24/2020

There is only one more week to apply for this program. If your income has been affected by COVID-19 and you are struggling to pay rent, it does not hurt to apply!

PULP now has a page dedicated to sharing information about COVID-19! The website will be updated regularly with content ...
07/22/2020

PULP now has a page dedicated to sharing information about COVID-19! The website will be updated regularly with content regarding assistance programs available for consumers whose incomes have been affected by the pandemic and more.

https://mailchi.mp/fafff2fec951/pulp_covid-19

COVID Rent Relief Program
07/16/2020
COVID Rent Relief Program

COVID Rent Relief Program

We are aware the site has experienced high traffic issues and apologize for the frustration. Please note the application period will be open through July 30. This program is not providing assistance on a first come, first served basis. Applications can be submitted at any point during the two week...

07/16/2020
Rochester! Tune in tomorrow @ 6:00pm to learn more about your public utility rights! Co-hosted by Rochester People's Cli...
07/13/2020

Rochester! Tune in tomorrow @ 6:00pm to learn more about your public utility rights!

Co-hosted by Rochester People's Climate Coalition and City-Wide Tenant Union of Rochester, NY.

New York State Office of Temporary and Disability Assistance announces #HEAP and Emergency-HEAP application period to be...
06/30/2020

New York State Office of Temporary and Disability Assistance announces #HEAP and Emergency-HEAP application period to be extended until August 31, 2020.

Now we are looking at approximately ten 90degree days in a row up here in the Capitol Region. Hopefully the air conditio...
06/30/2020

Now we are looking at approximately ten 90degree days in a row up here in the Capitol Region. Hopefully the air conditioners are begin deployed in NYC's low-income and medically fragile homes.

This summer will be different from what most New York City residents have experienced in their lifetimes. Forecasted, record-breaking heatwaves and the covid-19 pandemic emphasize the need to keep power on and restore it swiftly when inevitable brown and black outs do occur, but millions of the newly jobless on the other hand, and uniformly closed workplaces on the other, mean air-conditioning all day at home, and little likelihood of being able to pay for it. Today, watch PULP’s Executive Director, Richard Berkley, testify before the New York City Council on the intersection of these issues and more.

Tune in at: https://council.nyc.gov/livestream/

06/23/2020
06/23/2020
Remember -- the HEAP season has been extended to June 30, so you still have 9 days to apply for benefits that can help y...
06/21/2020

Remember -- the HEAP season has been extended to June 30, so you still have 9 days to apply for benefits that can help you pay down arrears! Run, do not walk, to your nearest Department of Social Services or to HRA/DSS in New York City. Don't miss this vital opportunity!

Know your utility rights during the COVID-19 health pandemic. Please share this broadly!

Remember. The City of New York has pledged to roll out 74,000 air conditioners for medically fragile low-income househol...
06/21/2020

Remember. The City of New York has pledged to roll out 74,000 air conditioners for medically fragile low-income households this summer (22,000 of which are for NYCHA households). And, the City, with PULP's support, has sought and received extra discounts on energy costs for households cooling off despite the hot summer, potential lack of congregate cooling shelters, and other pandemic-related problems.
Have you heard of or seen these air conditioners in your neighborhood?

The City of New York is thinking ahead of what will no doubt be another of the hottest summers on record.
If you have an opinion about this vital program, the City is also seeking additional funding at the PSC to help low-income/vulnerable households pay for this aircondlting in NYC -- file comments in case 20-M-0231 at http://documents.dps.ny.gov/public/Comments/PublicComments.aspx?MatterCaseNo=20-m-0231.

New York's utilities have been much more responsible than Indiana's so far, but there is a giant statewide proceeding --...
06/21/2020
New York's Public Utility Law Project

New York's utilities have been much more responsible than Indiana's so far, but there is a giant statewide proceeding -- 20-M-0266 -- that will consider this issue and many others implicating affordability, post COVID-19 collections, and many other vital questions.

Stay tuned!

"Indiana’s large investor-owned electric and gas monopoly utilities filed a petition before the Indiana Utility Regulatory Commission (“IURC”) asking permission to allow them to categorize lower energy sales as an expense caused by the Coronavirus Disease 2019 (“COVID-19”) and to allow them to collect those lost revenues from consumers. In other words, the investor-owned utilities want to charge consumers for the energy that they did not sell because of the global pandemic.
“This action is yet another example of the utilities placing profit over people,” said Kerwin Olson, Executive Director of Citizens Action Coalition (“CAC”). “It is disgusting that during these unprecedented times, they are more concerned with quarterly stock reports than with the health, safety, and well-being of the Hoosier communities and consumers which they serve.” "https://www.citact.org/energy-policy-utility-rates-and-regulation/news/consumer-advocates-call-gov-holcomb-reject

New York's Public Utility Law Project
06/21/2020

New York's Public Utility Law Project

FOR IMMEDIATE RELEASE:
June 16, 2020

CONTACT:
Sam Faduski, (716) 313-2358 or [email protected]
Richard Berkley, (518) 639-6120 or [email protected]

New York's Public Utility Law Project
06/21/2020

New York's Public Utility Law Project

New York's Public Utility Law Project
06/21/2020

New York's Public Utility Law Project

And as promised, PULP's "4 Lightbulbs" flyer explaining New York utility consumer rights during the COVID-19 emergency.

The heatwave has already begun in many parts of the State, but where are those 74,000 air conditioners promised for medi...
06/21/2020

The heatwave has already begun in many parts of the State, but where are those 74,000 air conditioners promised for medically fragile low-income households in NYC?

This summer will be different from what most New York City residents have experienced in their lifetimes. Forecasted, record-breaking heatwaves and the covid-19 pandemic emphasize the need to keep power on and restore it swiftly when inevitable brown and black outs do occur, but millions of the newly jobless on the other hand, and uniformly closed workplaces on the other, mean air-conditioning all day at home, and little likelihood of being able to pay for it. Today, watch PULP’s Executive Director, Richard Berkley, testify before the New York City Council on the intersection of these issues and more.

Tune in at: https://council.nyc.gov/livestream/

New York's Public Utility Law Project
06/21/2020

New York's Public Utility Law Project

FOR IMMEDIATE RELEASE
May 28, 2020

Contact:
Richard Berkley, [email protected], (518) 639-6120

HEAP and Emergency HEAP Application Period Extended Until June 30, 2020: PULP reminds income-eligible New Yorkers needing assistance paying their energy bills that aid remains available for households that qualify.

ALBANY - The low-income Home Energy Assistance Program (“HEAP”) and Emergency HEAP (“E-HEAP) deadlines have been extended until June 30, 2020 for fixed-income New Yorkers struggling with their utility bills.

“I strongly encourage all low- and fixed-income New Yorkers to apply for HEAP if they did not do so this heating season, said Richard Berkley, Executive Director of the Public Utility Law Project of New York (“PULP”). The regular HEAP benefit can help residents pay for heat whether they use electricity or natural gas from a utility company, or oil, coal, propane, wood, wood pellets, or kerosene. HEAP can also help you pay down existing arrears left over from the heating season.

For households that are facing a termination notice or are in danger of running out of fuel, Emergency HEAP grants are available to help pay arrears and work on getting current with utility bills. “For any household that receives a termination notice in the mail, you can contact your local Department of Social Services Offices or the NYC Human Resources Administration to apply for E-HEAP. We were fortunate to have three E-HEAP application periods this year, which is especially important in times of crisis when vulnerable households falling behind on their bills are worried about their utility bills,” continued Berkley. “While there is a moratorium in place on utility terminations during the COVID-19 health pandemic, HEAP and E-HEAP are a great way for customers to lower any back amounts owed to their energy utility. And lastly, as we quickly approach the hot summer months, a HEAP Cooling Assistance grant is available that allows for the purchase and installation of an air conditioner or fan to help households stay cool and comfortable.”

Funding is limited for regular HEAP and E-HEAP benefits and the application cycle closes on June 30, 2020. Residents can learn how to apply by calling 1 (800) 342-3009 or by visiting the New York State Office of Temporary and Disability Assistance website at:
https://otda.ny.gov/programs/heap/#overview

The Public Utility Law Project of New York, Inc. (“PULP”) is a nonprofit public interest law firm with the mission of educating, advocating and litigating on behalf of low- and fixed-income utility consumers in matters affecting affordability, universal service, and consumer protection. Learn more at www.utilityproject.org, or www.facebook.com/utilityproject, and follow us on Twitter @utilityproject.

Virtual Public Hearing
06/13/2020
Virtual Public Hearing

Virtual Public Hearing

On interactions between police and the general public during recent protests live: Wednesday, June 17 | 11am

06/11/2020
Assemblywoman Michaelle C. Solages

Our dedicated staff just went live! Come learn about your rights as utility consumers, especially during the COVID-19 pandemic.

Know Your Public Utilities Rights Forum. Public utilities include electricity, gas, & water services.

New York's Public Utility Law Project
06/11/2020

New York's Public Utility Law Project

06/10/2020
The reporting on Property Assessed Clean Energy ("PACE") lending scams continues.
06/04/2020
Louis Bruno, ex-employees arrested on fraud charges - Naples Daily News

The reporting on Property Assessed Clean Energy ("PACE") lending scams continues.

That’s how Fort Myers attorney Robert Goodman describes the recent arrests of Louis Bruno and a handful of his former employees for fraud. Goodman represents several homeowners in Southwest Florida who have filed lawsuits claiming they were conned by Bruno and his Bonita Springs-based air conditio...

06/01/2020
"Indiana’s large investor-owned electric and gas monopoly utilities filed a petition before the Indiana Utility Regulato...
05/29/2020
Consumer Advocates Call on Gov. Holcomb to Reject Unprecedented Utility Greed | Citizens Action Coalition

"Indiana’s large investor-owned electric and gas monopoly utilities filed a petition before the Indiana Utility Regulatory Commission (“IURC”) asking permission to allow them to categorize lower energy sales as an expense caused by the Coronavirus Disease 2019 (“COVID-19”) and to allow them to collect those lost revenues from consumers. In other words, the investor-owned utilities want to charge consumers for the energy that they did not sell because of the global pandemic.
“This action is yet another example of the utilities placing profit over people,” said Kerwin Olson, Executive Director of Citizens Action Coalition (“CAC”). “It is disgusting that during these unprecedented times, they are more concerned with quarterly stock reports than with the health, safety, and well-being of the Hoosier communities and consumers which they serve.” "https://www.citact.org/energy-policy-utility-rates-and-regulation/news/consumer-advocates-call-gov-holcomb-reject

Address

90 S. Swan St. - Ste 305
Albany, NY
12210

Opening Hours

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Friday 08:30 - 18:00

Telephone

(877) 669-2572

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It's Giving Tuesday!
A bit of history about what it took to get U.S. rural areas electrified--as a lesson for the broadband challenge today.