The Public Utility Law Project of New York advocates on behalf of residential energy and telecom consumers, with an emphasis on those with low and fixed incomes.
Whether you own or rent your residence, utility services are an essential part of your home.
Whether you own or rent your residence, utility services are an essential part of your home. From keeping the lights on and keeping your home warm in the winter to having access to telecommunications services—these services are accessed by millions of New Yorkers each year.
For low-income consumers, dealing with utility companies can be a daunting task. These utility consumers often need an advocate in their corner and sometimes even legal representation to ensure fair and affordable access to service. That’s where New York’s Utility Project steps in - making sure consumers are not alone dealing with common problems like getting service, preventing shutoffs, filing complaints, finding energy efficiency programs, and applying for assistance with utility bills.
The Public Utility Law Project of New York, Inc. is a 501c3 nonprofit organization that has been advocating for universal service, affordability, and customer protection for New York State utility consumers since 1981.
Our mission is to educate the public about its legal rights as utility consumers; engage in research and advocacy; and provide legal representation for low-income utility consumers in electric, natural gas, telephone, and other utility related matters. We also publish a utility law manual as a guide for advocates on utility and energy law issues, and conduct training on preventing utility terminations and the rights of utility consumers